Shipping & Delivery

How to track my order? 
You will receive an email notification with the tracking number, once your order has been shipped out.

Please allow up to 24 - 48 hours for the tracking information to be updated.

You may track your order by clicking the tracking number provided in the email or through our Tracking Page.

Shipping Information
Goods will be shipped within 1-3 working days once payment is confirmed.

Once shipped, you will receive the parcel within 2-7 working days, depending on your area and the delivery methods.

West Malaysia (Peninsular Malaysia) RM 7 flat rate
East Malaysia (Sabah, Sarawak & Labuan)
First 1kg : RM 25, if above, additional charges applies
SingaporeFirst 1kg : SGD 10, if above, additional charges applies
Other CountriesFirst 1kg : USD 30, if above, additional charges applies

In the event of goods failed to be delivered due to wrong or incomplete information on address, contact number or name of the person to contact, we will notify you. 

Goods will be returned and order will be canceled if we are unable to get in touch with you. 

The balance after deduction of return shipping fee will be refunded to you.

Customs, Duties & Import Taxes (For Singapore & Other Countries)
Orders shipped outside of Malaysia may be subjected to import taxes, customs duties and fees levied by the destination country.  

These additional charges incurred for customs clearance must be fulfilled by the recipient. We have no control over these charges, nor can we predict what they may be.

When ordering from us, you are responsible for assuring the product can be lawfully imported to the destination country.